FAQs
Frequently Asked Questions (FAQs)
Q: Are your nail polishes cruelty-free and vegan?
A: Yes, all our nail polishes are cruelty-free and vegan-friendly. We take pride in offering products that are ethically produced and free from animal-derived ingredients.
Q: How long will it take to receive my order?
A: We strive to process and ship orders as quickly as possible. Generally, you can expect to receive your order within [insert estimated delivery time] days. Please note that delivery times may vary based on your location.
Q: What is your return policy?
A: We offer a hassle-free exchange policy. If you are not satisfied with your purchase, you can initiate an exchange within 30 days of delivery. Please refer to our Exchange Policy for more details on the process.
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the status and progress of your shipment.
Q: Are your nail polishes safe and non-toxic?
A: Absolutely! Our nail polishes are made with high-quality, non-toxic ingredients. They are free from harmful chemicals like formaldehyde, toluene, and DBP, ensuring a safe and enjoyable nail painting experience.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to various countries. During the checkout process, you can select your country to view the shipping options available to you.
Q: How do I apply your nail polishes for the best results?
A: For optimal results, we recommend applying a base coat before applying the nail polish. Allow each coat to dry before adding another layer. Finish with a top coat for added shine and durability.
Q: Can I cancel or modify my order after it's been placed?
A: To cancel or modify an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped yet.
Q: Are your nail polishes long-lasting and chip-resistant?
A: Yes, our nail polishes are formulated to be long-lasting and chip-resistant when applied properly. For best results, ensure your nails are clean, dry, and free from oils before application.